Privacy Policy

1. Introduction

GSA Basketball Academy (“GSA”, “we”, “us”, “our”) is committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, store, disclose and manage your personal information when you participate in our programs, visit our website, or engage with us through our communication platforms and social media.

2. Legal Framework

We manage personal information in accordance with applicable NSW and Australian legislation, including:

• Privacy and Personal Information Protection Act 1998 (NSW)

• Health Records and Information Privacy Act 2002 (NSW)

• The principles and best practices reflected across the Australian Privacy Principles (APPs), where relevant GSA also adopts privacy practices consistent with established sporting and basketball organisations.

3. Information We Collect

The personal information we may collect includes (but is not limited to):

• Identifying details (name, birth date, address, contact details)

• Emergency contact information

• Program registration and participation details

• Payment information for program fees

• Photos or videos taken during training or events (see Section 9)

• Health information relevant to safe participation (e.g., injury notes or medical needs)

• Information provided through online forms, communication platforms or social media interactions

4. How We Collect Your Information

We collect information in several ways, including:

• Directly from you via forms, applications or communication platforms

• Through online interactions such as website submissions or social media engagement

• From authorised third parties such as schools, clubs or program partners

• Through automated website analytics tools
   

We only collect what is reasonably necessary for our operational, coaching and safety purposes.

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5. How We Use Your Information

GSA uses your personal information to:

• Manage and administer your participation in programs, trainings, events and competitions

• Communicate program updates, schedule changes, and relevant information through social media and digital communication platforms

• Support athlete development, training plans and performance feedback

• Ensure health, safety and welfare during trainings and competitions

• Manage billing, payments or refunds

• Create promotional or developmental media where consent has been given

• Comply with legal, insurance and safeguarding obligations

• Fulfil any purpose you have consented to

6. Disclosure of Personal Information

Your information may be disclosed to:

• Coaches, trainers and authorised GSA staff

• Competition organisers, associations and governing bodies for registration or compliance

• Service providers supporting our operations (e.g., IT services, payment processors)

• Medical professionals or emergency services where necessary

• Social media platforms you interact with, in accordance with their privacy terms

• Legal or regulatory authorities as required by law
   

We do not sell or trade your personal information.

7. Storage, Security & Retention

GSA takes reasonable steps to safeguard your personal information through:

• Secure physical and digital storage

• Restricted staff access

• Encryption and password protection where appropriate

• Regular review of security measures
   

Information is retained only as long as necessary for operational or legal purposes and then securely destroyed or de-identified.

8. Access & Correction

You may request access to the personal information we hold about you and ask for corrections if the information is inaccurate, out-of-date or incomplete.
Requests can be made using the contact details at the end of this Policy.
If access or correction is refused, we will provide written reasons.

9. Photography, Video & Media

GSA may capture photos or videos during training, events or competitions. If you (or your parent/guardian if you are a minor) have consented, GSA may use your image/name for:

• Social media content

• Training analysis

• Website or promotional materials

Where no consent has been obtained for a specific use, we will seek your specific permission before using any photographs/videos outside the scope of our standard promotional material.

If you do not consent to any media use, please notify us immediately: admin@grindsynergyacademy.com

10. Cookies & Website Analytics

Our website may use cookies or analytics tools to enhance user experience and support site functionality. This information is generally de-identified and used to improve our digital services.

11. Third-Party Links & Social Media

Our website and platforms may contain links to external websites or social media services.
These third-party platforms may have their own privacy policies, which operate independently of GSA. We encourage you to review them before sharing personal information.

12. Minors & Parental Consent

For participants under 18:

• A parent or guardian must consent to the collection and use of personal information

• A parent or guardian must approve any media use

• They may request access or correction on behalf of the minor

13. Policy Updates

GSA may amend this Privacy Policy from time to time.
Updated versions will be published on our website with a revised “Effective Date.”